Victoria is a highly skilled and compassionate senior mental health case manager. As Portobello Behavioural Health’s first Case Manager she has some of the most extensive experience in the field, Victoria has developed a deep understanding of the complexities surrounding addiction and mental health and its impact on individuals and their families. She now leads the Case Management team and plays an integral role in PBH strategy.
As a dedicated professional, Victoria works tirelessly to provide comprehensive support and guidance to clients. Through evidence-based interventions and a client-centered approach, Victoria empowers individuals to overcome their challenges and achieve lasting recovery.
Victoria is adept at conducting thorough assessments, developing personalised treatment plans, and coordinating with interdisciplinary teams to ensure holistic care for clients. She now uses her extensive experience to oversee her team of case managers who work under her guidance to provide exceptional levels of client care.
Recognised for her exceptional communication and interpersonal skills, Victoria establishes trusting relationships with clients and fosters a safe and non-judgmental environment.
