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Secure transport by expert coaches Getting clients where they need to go safe & securely

Our team has helped many clients to get to and from residential treatment, holidays and special events with additional expert help

Need help with secure transportation? Get in touch

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Keeping people safe whilst travelling

We understand that some of the most vulnerable times for people with mental health or addiction issues are when they are travelling to or from a residential facility.  Once the decision has been taken to get help making sure you arrive at your destination without delay or distraction is pivotal.  This is all the more important when travelling abroad.

Our coaches are by your side

PBH coaches are trained and experienced accompanying people to and from treatment, or other locations. Helping clients cope with distractions, triggers or nerves as they undertake a difficult journey. We help our clients check in safely, handing them over to the care of their chosen facility. When returning we can be there to help settle them home, providing security and structure so that they will be safe and less likely to relapse.

Accompanying clients on travels

Whilst our transportation service is most often used to help someone to or from a treatment centre, we ca also fulfil other travel requirements.  This may be accompanying someone on holiday, making sure that there is safe companionship during festive periods or providing dedicated guidance when going on a business trip or on tour. We work with clients in a range of settings and have a roster of coaches who are experienced at managing just about any situation they find themselves in.

How does it work?

01.
Initial enquiry
Speak to an experienced member of our team and explain your travel needs: who is going where, when and for what purpose. You’ll be told about what’s involved and the cost of the service.
02.
Planning
Once the fee is agreed a 50% deposit is payable. The team will then swing into action, identifying the most suitable coach and briefing them on the job. Logistics and co-ordination is handled by the central PBH team.
03.
Aftercare
Portobello Behavioural Health can continue to work with the client and family to ensure that secure transportation home is arranged and any necessary aftercare, coaching and case management is put in place to secure long term recovery.

A leading provider of secure transportation

A long history in behavioural health

Dedicated support to ensure that travel can take place without compromising mental health in five different continents we have accompanied clients for two hours to two months – our support is flexible to meet your needs for leisure, work and well-being – our transportation covers the full range of our client’s needs.
Our bespoke support model allows us to help clients no matter what their current stage of recovery.
Supporting clients since

2016

Years of combined experience

150+

Clients supported each year

400+

Hours of coaching per year

26000+

Travelling can be incredibly difficult for people with mental health and addiction problems. Having dedicated support to keep people calm and safe can be lifesaving.

Transporting people safely

Experienced coaches overseen by experts

We are proud to have an experienced team of practitioners, many of whom are published and leading experts in their field. Our specialists are committed to delivering the best care to each person who receives support with us, and pride themselves on placing service users at the heart of their treatment and rehabilitation journey.

Practitioners engage in continuous professional development in order to guarantee that their practice is guided by the latest research and adheres to robust National Institute for Health and Care Excellence (NICE) guidelines, and other relevant standards.
Meet the team
A leading provider of secure transportationA leading provider of secure transportation

Some common questions about transportation

Do you accept medical insurance?
How much does transportation services cost?
Do you have a coach who suits my lifestyle/background/sexuality/gender/age/ethnicity etc
Do you provide confidential support?
Where are you based?
What do I do in an emergency?