Gambling addiction is a serious condition which requires external help and support. People usually benefit from treatment or therapy but can also achieve success by attending support groups such as Gamblers Anonymous. Encourage healthy activities and non-gambling based relationships and celebrate recovery successes. People living with gambling addiction can also be personally affected and they often benefit themselves by getting professional support through therapy or from support groups for families.

We do not accept medical insurance.  In some instances, clients are able to reclaim the cost of our services from theirinsurance companies but we do not deal with insurance companies directly. If additional information is required by a client in making an insurance claim an administration fee is payable.

We work with a variety of providers and professionals in the addiction and mental health field. We often work alongside these professionals to provide wrap-around care. If PBH is not the right service for you, or we feel we are not the right fit for you we will happily make a recommendation to another provider that may be able to help.

Yes. We are able to support clients online. This works better in some instances than other, usually depending on the presentation and the person involved. Get in touch and speak to a member of the team and options can be discussed.

We have a wide range of coaches we work with from a whole range of backgrounds. It is rare that we are not able to find a match that suits our clients. If a client is particularly nervous we can arrange a free introductory meeting to see whether it will be a good fit before starting to work with someone.

Yes. We have a number of therapists who specialise in working with clients online. Get in touch and we can match you up with the most suitable member of the team.

Discretion and confidentiality are our bywords. We protect our clients confidentiality rigorously and have processes in place to ensure that information is safeguarded. We pride ourselves on our discretion. Our flexible approach to support means that we can often work with clients in a way which suits their needs for privacy.

Dealing with mental health problems is turbulent and characterised by repeated crises. PBH is not an emergency service. If you find yourself in a situation where someone needs medical assistance or there is an imminent danger you should call emergency services. If the situation is contained and you require rapid response in the form of case management or coaching please get in touch.

We operate from two offices, one in London and one in Guildford, Surrey. However, we provide support to clients across the world through case management, coaching and therapy. This may include remote or online support or it may mean our coaches travelling to clients in their home country.