CASE MANAGEMENT

Deciding to get help is the first step in the recovery process. There are a number of difficult but crucial choices that must be made.

Choosing whom to entrust with your loved one’s care, and deciding what kind of support they need is a critical part of the journey to better emotional, mental and physical health. We can’t stress enough the importance of matching someone with the right care providers and ensuring that they do the job that is required of them.

Without professional training and experience, it can be difficult to know how to make the best choices for your loved ones.

We specialise in guiding individuals and families through this often daunting process – whether that’s helping a young adult to access the right support network to aid their recovery, providing a tailor-made care programme for clients with mental health problems, or working with a whole family to identify and overcome dysfunctions relating to addictions and compulsivity.

Having visited and vetted over 400 treatment providers across the globe, our specialist case management team is perfectly equipped to help you make the right choices. Working closely alongside our clients, we carefully develop tailored treatment plans, providing bespoke solutions for any situation or circumstance – ensuring you get the right fit for your needs.

Over the years, we’ve developed unrivalled contacts with therapists, psychiatrists, behavioural health specialists and treatment centres in the UK and abroad, ensuring that issues can be identified quickly, referrals are speedy and the right support is put in place, as quickly as possible.

We’ll ensure that the different support services work coherently and that families are kept well informed about progress, challenges and achievements.

Case management services can be extremely effective following residential treatment.  Providing ‘on the ground’ continuing care support, clients can be helped to develop healthy routines, access support groups and appropriate, supplementary therapeutic services. This additional level of accountability can help ‘ground’ clients and ensures there is improved communication between a client and their family, critical to everyone working towards the same goals.

Our broader aim is to help our clients develop meaning and purpose which keeps them motivated about making positive changes in their lives.

In addition to our holistic case management service, we also offer:

  • Recovery coaching
  • Therapy
  • On-going care planning
  • Treatment recommendations
  • Transportation

With all of the cases we manage, our team works with the upmost discretion and sensitivity at all times.

To find out more about our case management services, arrange a call back for an initial conversation or book an appointment, please email enquiry@portobellobh.com or call 020 3633 2111.